Accessibility

Accessibility Statement

Last reviewed: August 6, 2026

Our commitment

We believe the internet should be available and accessible to anyone, and we are committed to providing a website that as many people as possible can use, regardless of ability.

We aim to conform to the World Wide Web Consortium’s Web Content Accessibility Guidelines 2.1 (WCAG 2.1) at the AA level. Those guidelines explain how to make web content accessible to people with a wide range of disabilities, including blindness and low vision, motor impairments, and cognitive disabilities.

What this site does

Accessibility here is built into the pages themselves rather than added by an overlay tool. In practice that means:

• Semantic structure. Pages use real headings, lists, tables and landmarks in a logical order, so screen readers can describe and navigate the page correctly.
• Keyboard access. Every interactive element can be reached and operated with a keyboard alone. The navigation menu and the assistant panel keep keyboard focus inside them while open, and close on the Escape key.
• Visible focus. Focused elements are clearly outlined, so keyboard users can always see where they are.
• Text alternatives. Images that carry meaning have descriptive alternative text. Decorative images are hidden from screen readers so they do not add noise.
• Reduced motion. This site animates a good deal. If your device is set to reduce motion, those animations are switched off. That setting is respected throughout, including the page transitions.
• Color contrast. Text and interface elements are checked against the WCAG AA contrast thresholds.
• Resizable text. Type is set in relative units, so it scales when you zoom or change your browser’s text size, without content being cut off.
• Captions and controls. Video is muted by default and never plays audio without your action.
• Skip to main content. Press Tab when a page loads and the first thing you reach is a link that jumps straight past the navigation to the content.

Accessibility preferences

There is a green button with an accessibility symbol in the bottom left corner of every page. It opens a short list of settings you can turn on: larger text, higher contrast, reduced motion, and underlined links. Your choice is remembered on that device as you move around the site, and you can switch everything off again with one button.

To be clear about what that panel is and is not: it adjusts how this site presents itself to you. It does not alter the underlying page, and it is not a compliance tool. The accessibility of this site comes from how the pages are built, described above, not from a widget layered on top. We chose to build these preferences ourselves rather than install a third-party accessibility overlay, because overlays have a poor record of actually helping people who use assistive technology, and in some cases interfere with it.

The settings are stored in your own browser and are never sent to us, so we cannot see what you have chosen.

Known limitations

We would rather tell you what is imperfect than claim the site is flawless.

• Some brand videos do not yet have captions. They carry no spoken narration, but we are adding captions as the files are replaced.
• A small number of decorative animations remain visible when reduced motion is enabled, and we are working through them.
• The assistant is an AI feature and its answers vary. Anything important it tells you is also available from a person on the number below.

Assistive technology and browsers

We test against current versions of Chrome, Safari, Firefox and Edge, and with the screen readers most commonly paired with them, including VoiceOver on macOS and iOS and NVDA on Windows.

Tell us if something does not work

If you hit a barrier on this site, we want to hear about it, and we will treat it as a fault to fix rather than a request to consider. Please tell us the page you were on and what happened.

• Email: customerservice@epoca.com
• Phone: 561-353-3900

We aim to respond within one business day.